Company Information
Grab became the brand that it has become known today thanks to people who started to question whether or not there was an easier, safer and faster way to do things. Based in Malaysia, Grab has been present in Southeast Asia and has connected millions of its users to merchants, businesses and drivers.
Their vision of simplifying how things are done through safe and efficient processes has helped millions of lives and businesses in the Southeast Asian Region. Now, they have provided equal income opportunities for millions of Filipinos regardless of their background and supported cities in having a safe technological solution for consumers and businesses. Finally, Grab has helped our planet by minimizing carbon footprints by going green.
Grab’s headquarters in the Philippines is located at Grab PhilippinesForward Together12/F Grab Office Wilcon, IT Hub, 2251 Chino Roces Ave., Makati City. Users can easily report any technical difficulties they face through the Grab app.
Type of Services Offered
Transport
Grab offers various transport services, from renting out a taxi to booking yourself a private car.
Grab Taxi
If you want a solo ride or are in a hurry to catch a flight or a meeting, Grab Taxi is the best solution for you. You can book a ride using the GrabTaxi App and the vehicle will show up for you exactly in your pinned location.
Through this App, you can track the driver’s details, location, and the estimated arrival time of your ride with affordable and reasonable charge rates. One of the best features of the App is that it has a tracking device where you can share your location with your family or friends.
Grab Taxi is available in these areas: Metro Manila, Cebu City, Davao City, Iloilo City, Bacolod City, and Baguio City, and continues to expand its service.
GrabCar
A private car that can be rented is perfect for attending big events – a chauffeur style of transport service that allows you to choose from premium luxury cars that match your preference and the special events or business meetings you will attend.
Grab Share
Booking for a GrabTaxi or a private car may not always be affordable for many. For this reason, Grab Share offers those who still wish to travel with comfort at a more comfortable rate. Grab Share is essentially a carpooling service or sharing a ride with another passenger with the same destination as yours with the advantage of reaching your destination hassle-free, a comfortable ride, and 40% lower fare than booking GrabCar.
Other Transport Services
There are other transport services available at the Grab App. For example, GrabFamily is a perfect ride for the whole family, suitable for children ages 1-12 equipped with car seats for children’s convenience. But, unfortunately, it is only available around Metro-Manila.
GrabPet
It is available to all fur parents who wish to travel with their fur babies. Grab offers customer-friendly transport services that you and your pet may avail with a maximum of four passengers and two pets. Please refer to Grab’s App or their website for detailed height requirements.
Food Delivery
GrabFood
GrabFood is probably the most used App of Grab because Filipinos are certified ‘foodies’. Therefore, the GrabFood delivery service is perfect for those who do not have food to cook for dinner or need a quick lunch in the office and even for small parties at home. It is available 24 /7 within Metro Manila and selected areas in Rizal and Cebu.
GrabFood service in Cavite and Laguna is only available from 6:00 AM to 12:00 AM. For Pampanga, GrabFood service is only from 9:00 AM to 12:00 AM.
Note: Restaurants have their own operating hours, which you can see in the App. If a particular restaurant is not available for delivery, you’ll see that it’s listed as Closed or Unavailable and will be grayed out on the list.
GrabMart
Sometimes, we get caught up with household chores or need to be in the office for extended hours, and these make running your errands to a Grocery store impossible to do. GrabMart can help in buying your necessities or even healthcare, beauty products, etc. Just book an order at the GrabMart app, and your ordered items will be delivered to your doorstep within an hour.
GrabExpress
The premium delivery service of your documents, packages or gifts are available within Metro Manila and Cebu City only. Unlike other courier companies that require you to drop off your parcel at their physical store, GrabExpress allows you to set your parcels pick up point and drop-off point, and all transactions will be accomplished through the Grab app. It also has a tracking feature where you can monitor the delivery status of your parcel.
GrabPay
GrabPay is an E-Wallet (Electronic Wallet) that you can pay for all your Grab transactions. Just like any other E-Wallet, you have to cash in your GrabPay account using different methods: through banks or through different stores that offer Grab cash in. It is also possible by using your Debit or Credit card or using a linked bank account. In addition, for every GrabPay transaction, you can earn a corresponding GrabRewards point that you can use on all Grab’s special deals.
GrabRewards
Grab makes your online transactions with them more rewarding by letting you earn GrabReward points for every purchase of their services. A more exciting GrabRewards program has been created for avid users of the Grab App, different membership categories depending on your points from Member, Silver, Gold to Platinum members. A certain point must be obtained for every category to enjoy exclusive deals.
GrabGifts
GrabGifts is a gift in itself. This App helps make someone’s day extra special with the help of GrabGifts’ service. You can choose your gift type such as a Ride, Food, Mart or Express with a gift card and personalized message.
Why Choose Grab?
Safety
Being in unfamiliar places or traveling late at night, you would want to feel safe riding with a trusted driver and vehicle. The Grab app lets you achieve this level of safety through the information of the driver, vehicle, and real-time tracking of the location of the vehicle that is available in the App, which you can also share with your families.
It is not only through riding with Grab that safety is assured, it is also through the security of the information that is shared with them. In addition, users of the App can safely navigate the App and pay for their services through Grabpay which can be linked to their bank accounts.
Convenience
With people now having the option to transact through most of their needed errands in one App, it has saved people a lot of time, saving most of that doing more productive tasks and giving people more time to spend with their families and their needed rest.
Ease of Use
Right when you open the Grab app, you will immediately see the icons of their different services. Just tap on the service you need, complete it and track its movement. While the service is in progress, you can also use other services. For Grab, you can have the option of paying for these services through GrabPay, a linked card, or cash – all depending on what is most convenient for you.
Cashless, Paperless & Contactless
Carrying a lot of cash with you is not safe at all – you could lose your wallet or be a victim of snatchers. Going paperless helps the earth by reducing the carbon footprints we leave behind. Contactless transactions are beneficial through difficult times – a pandemic for example.
How to Sign Up
Signing up for a Grab app is simple and requires only a few steps, Download Grab Superapp available for android or iPhone users, or scan Grab’s QR Code:
Sign up by entering your mobile number
Enter the 6 digit code that will be sent through SMS.
Enter your Name and email address. Confirm your registration and you’re good to go!
Frequently asked questions
What is the difference between GrabCar and GrabTaxi?
What is GrabFood?
How long is a GrabFood order delivery?
What items are available for GrabMart delivery?
How do I track my GrabExpress delivery?
How do I redeem my GrabGifts?
Conclusion
Signing up with mobile technologies such as Grab is an efficient way for people to navigate through life with its efficient and easy to use services. People deserve to live a life of comfort and one that saves them time to spend it with the people that they love. Above all, a service like Grab allows people to save money because of their low charges.