arrow-menu

Grab Review

Getting through errands and your everyday needs with just a few clicks on your mobile phone is a dream come true for many, especially working parents who still manage a household filled with energetic kids and their boundless energies. So it is without question that mobile technology makes life so much easier for people.

With Grab, for example – who does not know them? Be it for food delivery, booking a ride, sending someone groceries, asking riders to do the grocery for you, and even paying for your bills – you can all do that through your smartphone.

Read more

Written by: Piggyy

Verified by:

Author

3.6/5

Piggyy Rating

Grab
  • Transport
  • Food Delivery
  • GrabPay
  • GrabRewards
  • GrabGifts

      Company Information

       

      Grab became the brand that it has become known today thanks to people who started to question whether or not there was an easier, safer and faster way to do things. Based in Malaysia, Grab has been present in Southeast Asia and has connected millions of its users to merchants, businesses and drivers. 

       

      Their vision of simplifying how things are done through safe and efficient processes has helped millions of lives and businesses in the Southeast Asian Region. Now, they have provided equal income opportunities for millions of Filipinos regardless of their background and supported cities in having a safe technological solution for consumers and businesses. Finally, Grab has helped our planet by minimizing carbon footprints by going green. 

       

      Grab’s headquarters in the Philippines is located at Grab PhilippinesForward Together12/F Grab Office Wilcon, IT Hub, 2251 Chino Roces Ave., Makati City. Users can easily report any technical difficulties they face through the Grab app. 

       

      Type of Services Offered

       

      Transport

       

      Grab offers various transport services, from renting out a taxi to booking yourself a private car. 

       

      Grab Taxi

      If you want a solo ride or are in a hurry to catch a flight or a meeting, Grab Taxi is the best solution for you. You can book a ride using the GrabTaxi App and the vehicle will show up for you exactly in your pinned location. 

       

      Through this App, you can track the driver’s details, location, and the estimated arrival time of your ride with affordable and reasonable charge rates. One of the best features of the App is that it has a tracking device where you can share your location with your family or friends. 

       

      Grab Taxi is available in these areas:  Metro Manila, Cebu City, Davao City, Iloilo City, Bacolod City, and Baguio City, and continues to expand its service.

       

      GrabCar

      A private car that can be rented is perfect for attending big events – a chauffeur style of transport service that allows you to choose from premium luxury cars that match your preference and the special events or business meetings you will attend.

       

      Grab Share

      Booking for a GrabTaxi or a private car may not always be affordable for many. For this reason, Grab Share offers those who still wish to travel with comfort at a more comfortable rate. Grab Share is essentially a carpooling service or sharing a ride with another passenger with the same destination as yours with the advantage of reaching your destination hassle-free, a comfortable ride, and 40% lower fare than booking GrabCar.

       

      Other Transport Services

      There are other transport services available at the Grab App. For example, GrabFamily is a perfect ride for the whole family, suitable for children ages 1-12 equipped with car seats for children’s convenience. But, unfortunately, it is only available around Metro-Manila.  

       

      GrabPet

      It is available to all fur parents who wish to travel with their fur babies. Grab offers customer-friendly transport services that you and your pet may avail with a maximum of four passengers and two pets. Please refer to Grab’s App or their website for detailed height requirements.

       

      Food Delivery 

       

      GrabFood

      GrabFood is probably the most used App of Grab because Filipinos are certified ‘foodies’. Therefore, the GrabFood delivery service is perfect for those who do not have food to cook for dinner or need a quick lunch in the office and even for small parties at home. It is available 24 /7 within Metro Manila and selected areas in Rizal and Cebu.

      GrabFood service in Cavite and Laguna is only available from 6:00 AM to 12:00 AM. For Pampanga, GrabFood service is only from 9:00 AM to 12:00 AM.

       

      Note: Restaurants have their own operating hours, which you can see in the App. If a particular restaurant is not available for delivery, you’ll see that it’s listed as Closed or Unavailable and will be grayed out on the list.

       

      GrabMart

      Sometimes, we get caught up with household chores or need to be in the office for extended hours, and these make running your errands to a Grocery store impossible to do. GrabMart can help in buying your necessities or even healthcare, beauty products, etc. Just book an order at the GrabMart app, and your ordered items will be delivered to your doorstep within an hour. 

       

      GrabExpress

      The premium delivery service of your documents, packages or gifts are available within Metro Manila and Cebu City only. Unlike other courier companies that require you to drop off your parcel at their physical store, GrabExpress allows you to set your parcels pick up point and drop-off point, and all transactions will be accomplished through the Grab app. It also has a tracking feature where you can monitor the delivery status of your parcel.

       

      GrabPay

      GrabPay is an E-Wallet (Electronic Wallet) that you can pay for all your Grab transactions. Just like any other E-Wallet, you have to cash in your GrabPay account using different methods: through banks or through different stores that offer Grab cash in. It is also possible by using your Debit or Credit card or using a linked bank account. In addition, for every GrabPay transaction, you can earn a corresponding GrabRewards point that you can use on all Grab’s special deals. 

       

      GrabRewards

      Grab makes your online transactions with them more rewarding by letting you earn GrabReward points for every purchase of their services. A more exciting GrabRewards program has been created for avid users of the Grab App, different membership categories depending on your points from Member, Silver, Gold to Platinum members. A certain point must be obtained for every category to enjoy exclusive deals.

       

      GrabGifts

      GrabGifts is a gift in itself. This App helps make someone’s day extra special with the help of GrabGifts’ service. You can choose your gift type such as a Ride, Food, Mart or Express with a gift card and personalized message.

       

      Why Choose Grab?

       

      Safety 

      Being in unfamiliar places or traveling late at night, you would want to feel safe riding with a trusted driver and vehicle. The Grab app lets you achieve this level of safety through the information of the driver, vehicle, and real-time tracking of the location of the vehicle that is available in the App, which you can also share with your families. 

       

      It is not only through riding with Grab that safety is assured, it is also through the security of the information that is shared with them. In addition, users of the App can safely navigate the App and pay for their services through Grabpay which can be linked to their bank accounts. 

       

      Convenience

      With people now having the option to transact through most of their needed errands in one App, it has saved people a lot of time, saving most of that doing more productive tasks and giving people more time to spend with their families and their needed rest. 

       

      Ease of Use

      Right when you open the Grab app, you will immediately see the icons of their different services. Just tap on the service you need, complete it and track its movement. While the service is in progress, you can also use other services. For Grab, you can have the option of paying for these services through GrabPay, a linked card, or cash – all depending on what is most convenient for you. 

       

      Cashless, Paperless & Contactless

      Carrying a lot of cash with you is not safe at all – you could lose your wallet or be a victim of snatchers. Going paperless helps the earth by reducing the carbon footprints we leave behind. Contactless transactions are beneficial through difficult times – a pandemic for example. 

       

      How to Sign Up

       

      Signing up for a Grab app is simple and requires only a few steps, Download Grab Superapp available for android or iPhone users, or scan Grab’s QR Code:

      1
      grab1

      Sign up by entering your mobile number

      2
      grab22

      Enter the 6 digit code that will be sent through SMS.

      3
      grab 5

      Enter your Name and email address. Confirm your registration and you’re good to go!

      4
      grab 6

      Frequently asked questions

      What is the difference between GrabCar and GrabTaxi?

      GrabCar is a product under the Grab App that allows passengers to book a chauffeured ride for a fee. In addition, grab ensures only vehicles and drivers with the appropriate commercial licenses register as GrabCar service providers.

       

      GrabTaxi is a product under the Grab App that provides taxi booking and dispatching services. It is like riding the regular taxis we see but only that you can book them. 

       

      What is GrabFood?

      Grab has launched GrabFood which aims to connect local restaurants and eateries with everyone. Just place an order of your favorite dish, or from your favorite restaurants on GrabFood and a delicious meal will be delivered straight to you. You can pay through GrabPay or pay in cash when your food order arrives. 

      How long is a GrabFood order delivery?

      Estimated delivery time will be based on the distance between the restaurant and the delivery location and the distance between the driver and the restaurant. Notice that there is some waiting time when the driver picks up your food from the restaurant.

      Contact your driver via GrabChat or voice call if your order hasn’t reached you within a reasonable period past the stated arrival time.

      What items are available for GrabMart delivery?

      You can view all the available items per category in the app. Depending on the stores you are ordering from, you can purchase goods such as:

      • Packaged Food (cookies, chocolate, popcorn, etc)
      • Healthcare products (medicine, supplement, lotion, etc)
      • Convenience goods (battery, bread, beverage, etc)
      • Gifts and others (books, flowers, gift sets, etc)
      • Fresh produce and Meat/Seafood (poultry, beef, seafood, vegetables, and fruits, etc)
      How do I track my GrabExpress delivery?

      One of GrabExpress’s top feature is trackability. You may track where your rider and your parcel is in real-time.

      • For Senders: Once the driver is already in-transit with your package, you can monitor the driver’s location through the Grab app. Please maintain a stable internet connection throughout the booking to ensure that the Grab app will reflect the accurate status of the booking.

        If either you or the delivery partner lose your internet connection, it is advisable to take note of the contact numbers provided to maintain communication.

       

      • For Receivers: Once the delivery partner has picked up the item, the recipient will receive an SMS with a link to track the delivery status in real-time. The recipient can also contact the delivery partner by tapping the call button. 
      How do I redeem my GrabGifts?

      You may redeem your GrabGifts using 2 ways:

      Promo Code Redemption Method

      1. Select the Grab service you’d like to redeem on your Grab app.
      2. Enter the promo code in the Offers field.
      3. Proceed with your booking.

      Voucher Link Redemption Method

      1. Open your GrabGift voucher email and click Add to Grab App. You will be prompted to open a browser.
      2. Click Redeem in Grab App.
      3. Verify the Grab account before clicking on the Add to My Rewards button.
      4. Once successfully redeemed, go to your My Rewards section to locate the voucher.

      Conclusion

       

      Signing up with mobile technologies such as Grab is an efficient way for people to navigate through life with its efficient and easy to use services. People deserve to live a life of comfort and one that saves them time to spend it with the people that they love. Above all, a service like Grab allows people to save money because of their low charges. 

       

      Piggyy

      ״The secret of happiness, is not found in seeking more, but in developing the capacity to enjoy less״ - Socrates

      Share this article: