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CIMB Bank Review

Consumers prefer to bank digitally for different transactions these days, whether for bills payment, money transfers, or withdrawals. The convenience and efficiency make the process appealing to digitally savvy users. As consumers rush about their day-to-day lives, finding a bank that offers mobile banking services makes the most sense. 

CIMB Bank is one of the fastest-growing digital banks in the country that provides easy access to financial products and services through its mobile app. Since it was established in 2018, it has onboarded over 5.6 million customers. It has been recognized as the Best Digital Bank 2021 by the Global Banking and Finance Review. In this brand review, find out more about the bank’s products, such as loans, savings, bills payment, and more.

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Written by: Piggyy

Verified by: Krisette C.L

Krisette C.L

Author

Krisette has been hustling online media industry since 2011. She's a copywriter, editor, and online media consultant.

3.4/5

Piggyy Rating

CIMB Bank
  • Personal Loan

    4.8/5

  • UpSave Account

    4.5/5

  • Fast Plus Account

    4.3/5

  • GSave Account

    4.3/5

  • 0% Fixed Term Loan

    4.3/5

  • GCredit

    4.3/5

  • REVI Credit

    4.4/5

CIMB Bank offers all digital products and services for Filipinos for a convenient and stress-free banking experience.

Company Information

 

CIMB Bank is one of the pioneers that introduced digital banking in the Philippines. It offers a convenient way to bank through its mobile app and since its launch in 2018, it has onboarded over 5.6 million customers.

 

The fully digital bank has also been recognized as the Best Digital Bank 2021 given by the Global Banking and Finance Review and has been awarded 75 prestigious international awards.

 

CIMB Bank aims to provide Filipinos with the knowledge on how to navigate the new age of digital banking by giving them the tools that will help them make smarter and better financial decisions.

 

CIMB Bank falls under the umbrella of the CIMB Group which is one of the leading banks in the ASEAN region and has a presence in over 16 global markets. It’s regulated by the Bangko Sentral ng Pilipinas and operates as a Commercial Bank.

 

For concerns or inquiries, their customer care team can be contacted from 6:00 AM to 10:00 PM daily by simply dialing #CIMB (#2462) on your mobile phone. Customers can also email them at [email protected] for general inquiries on their products, services, promos, or questions on how they can bank with CIMB Bank.

 

Types of Products and Services Offered

 

Personal Loan

 

The Personal Loan product of CIMB Bank is an all-digital product that customers – both existing and new – can apply for by simply downloading the CIMB Bank app through the App Store or Google Play Store.

 

Apply for a CIMB loan as fast as 10 minutes and submit one valid ID and a payslip on the mobile app. The process, which includes the approval of the loan, can be done within 24 hours as long as the requirements are complete.

 

The approved loan amount will be disbursed immediately to your CIMB Bank account, or within 1-2 banking days if disbursed to other banks.

 

Loan Features

 

Loan Amount: ₱30,000 to ₱1 million
Loan Term: 12 months to 60 months (multiples of 12 months)
Maximum Annual Percentage Rate (APR): monthly add-on rates range from 1.12% to 1.95% (Corresponds to annual contractual rates of 24%, 30%, or 36%)

 

Eligibility

 

  • Individuals must be at least 21 years old and above
  • Applicant must not be older than 65 upon loan maturity
  • Applicant must be a Philippine citizen and a non-US citizen
  • Applicant must have a Philippine mailing address and an active Philippine mobile number
  • Applicant must have a minimum gross monthly income of ₱15,000
  • Applicant, if employed, must be tenured for at least 6 months, or 1 year of continuous employment, unless employed in the top 15,000 corporations
  • Applicant, if self-employed, must be operating for at least 1 year

 

Income Documents for Submission

 

If you are Employed, you may upload any one of the following:

 

  • 1-month payslip
  • Certificate of Employment
  • BIR Form 2316 (W2)
  • BIR Form 1700

 

If you are Self-Employed, you have to upload/provide all of the below:

 

  • DTI or SEC Registration
  • Mayor’s permit
  • BIR Form 1701 OR Latest 6 months Bank Statement of the Owner / Business

 

0% Fixed Term Loan

 

This type of loan allows borrowers to apply for a loan and not be charged with interest at all. However, only existing CIMB bank customers who have received this promo via email or SMS can avail of this loan. To avail of this promotion, the borrower will only be required to submit a valid ID and apply through the CIMB Bank PH app.

 

Loan Features

 

Loan Amount: ₱30,000 to ₱100,000
Interest Rate: 0%
Loan Term: fixed at 12 months
Other Fees & Charges: 8% of the principal loan amount and documentary stamp tax (DST)

 

GCredit

 

GCredit functions like a credit card, but the credit line or the credit limit is set on the GCash app, which the account holders can use to pay for purchases to merchants and stores that accept GCash, online purchases, or pay for bills under the Pay Bills feature of GCash.

 

Maximum Credit Line: ₱10,000
Interest: 1% per month

 

Eligibility

 

  • Individuals only
  • Applicant must be at least 21 years old; at most must not be older than 65 years old.
  • Applicant must be a Philippine citizen and a non-US citizen
  • Applicant must have a fully verified GCash account
  • Applicants must meet eligible credit requirements.

 

Requirements

 

There is no need to submit any documents to be approved for a credit line since only those with a fully verified GCash account can avail this product. The documents submitted in GCash will be the basis of document verification.

 

Where You Can Shop

 

There are several places for you to use your credit line with GCredit. There are over 17,500 partner merchants nationwide for you to make purchases and use it.  You may be able to use your GCash app through the QR Option when you make your payments in any of the leading stores in Ayala Malls and merchant partners such as Puregold, Robinsons, and SM Malls. You may also pay for your online purchases through GCredit.

 

A list of the partner merchants of GCredit can be viewed on the website or mobile app.

 

Revi Credit

 

Revi Credit is a revolving credit line available to selected customers, allowing Filipinos to have faster access to credit and financial flexibility.

 

Maximum Credit Line: ₱250,000
Interest: 1% per month

 

Eligibility

 

Applicable only for selected customers. Selected customers will be informed via SMS and/or email if they can apply. You can refer to the FAQs for reference.

 

  • Only individuals can apply
  • Applicant must be at least 21 years old and must not be older than 65 years old
  • Applicant must be a Philippine citizen and a non-US citizen
  • Applicant must have a Philippine mailing address and active Philippine mobile number
  • Applicants must have a minimum gross monthly income of ₱10,000 (Income Document may be required for validation purposes).

 

Income Documents for Submission (if Required)

 

If Employed, any of the following:

  • 1 month payslip
  • Certificate of Employment
  • BIR Form 2316 (W2)
  • BIR Form 1700

 

If Self-employed, provide all of the following:

  • DTI or SEC Registration
  • Mayor’s permit
  • BIR Form 1701 or Latest 6 months Bank Statement of the Owner / Business

 

Applicable Fees and Charges

 

  • Annual Fee – none
  • Disbursement Fee – none
  • Application Fee – none
  • Transfer Fee – 2% of the transaction amount or minimal PHP 50 (whichever is higher)
  • Late Payment Charges – 5% of unpaid principal balance due or PHP 50 (whichever is higher)

 

Savings

 

GSave Account

 

This saving account allows account holders to maintain and save through their GCash account, powered by the GCash app with zero annual fees. The interest rate to be earned from this savings account is 2.6% per annum.

 

Upon the opening of the account, the account holder will have the GSave Lite account which is the entrant saving account under GCash. Later on, the account can be upgraded to a GSave Full Account.

 

Account Features

  • Minimum Initial Deposit Amount: ₱0.00
  • Maintaining Balance: ₱0.00
  • Minimum Balance to Earn Interest: ₱0.01
  • Maximum Transaction Amount (One Instance): ₱10,000
  • Maximum Transaction Amount (Per Day): ₱10,000
  • Validity Period of the Account: 12 months
  • Maximum Aggregated Deposit Amount (12 Months): ₱50,000
  • Withholding Tax: 20%

 

Other Benefits

 

Account-holders who are able to maintain ₱5,000 for a month will be able to get free life insurance for the next month with a maximum limit of ₱250,000 based on the stated factors under the terms and conditions.

 

Eligibility

  • At least 18 years old and above
  • Must have a fully verified GCash account
  • Must be a Filipino Citizen
  • With 1 valid government-issued ID

 

UpSave Account

 

With an UpSave account, account holders will be able to grow their money by 2.5% per annum in interest. There is no initial deposit required and no maintaining balance. With a minimum of ₱5,000 daily average balance, the account holder will get a free life insurance coverage with a ₱250,000 maximum limit.

 

To open an account, the following criteria and requirements must be met by the applicant:

  • Must be at least 18 years old at the time of application
  • Must be a Filipino citizen with a working mobile number and valid mailing address
  • With 1 valid primary ID

Fast Plus Account

 

This savings account can be opened using only the applicant’s phone, in as fast as 10 minutes. Initial deposit and maintaining balance are also not required. Once the account is opened, the account holder will be able to receive a Visa PayWave debit card after accumulating ₱100,000 in the account. Using the card, the account holder can make a withdrawal from anywhere.

 

Account Features

  • Validity: 12 months
  • Maintaining Balance: ₱0
  • Initial Deposit Amount: ₱0

 

Eligibility

  • Filipino citizen and must at least be 18 years old
  • With a valid mobile phone number and mailing address
  • One valid primary ID

 

Minimum Credit Score: Not Indicated.

 

Pros

  • Convenient digital banking
  • Affordable repayments
  • High loan amounts and credits
  • Requires only a minimum documentation

 

Cons

  • Available only to the working class Filipinos
  • Customers must be able to have basic knowledge of digital banking

 

Why Choose CIMB Bank

 

CIMB Bank may have just been present in the Philippines for a few years, but already they are leaving a mark in the industry with its growing customer base. Here are several reasons why Filipinos should choose CIMB Bank:

 

Provides All-Digital Products and Services

 

Digital finance products and services offer more than just convenience to people. They also provide a competitive edge to financial institutions because more and more Filipinos are looking at an easier way of transacting their business. Imagine the time and money one can save by being able to bank anywhere in the Philippines and at any time of the day.

 

Recognized Internationally

 

In just under three years since CIMB Bank was established, they have already won 51 prestigious awards recognized internationally, thereby cementing its place in the financial industry.

 

Offers Loans and Other Credits

 

CIMB Bank offers loan products to Filipinos looking at personal loans and other types of credits like the GCredit, which can help Filipinos make small purchases and bill payments, or the revolving credit line that offers easy access to financial credit to selected Filipinos.

 

How To Sign Up

1
cimb 1

For new customers who wish to apply for a personal loan with CIMB Bank, they can start the application by downloading the CIMB Bank app on Google Playstore or the App Store.

2
cimb 2

Once the app is open, click on the “I Need A Personal Loan” button and then the Apply Now button.

3
cimb 3

You will be asked to make a few declarations before proceeding and then you can start signing up for a loan. You will be asked to provide your personal and income details and input the amount of loan you wish to apply for and the tenure.

4

A few more personal details will be required from you including your employment information and emergency contact details. Once this is done, you can agree to the terms and conditions of the loan. You will then be asked to upload your income documents and proceed to the virtual verification.

5

When the steps above are completed, CIMB Bank will send the loan contract and details via the email ID that you have provided so be sure that you will also verify your email address.

Frequently asked questions

How much can I borrow in CIMB Bank?

You can borrow from ₱30,000 up to ₱ 1 million subject to the bank’s approval.

How can I pay for my monthly amortizations?

There are two ways for you to be able to pay for your monthly amortizations. You can choose over-the-counter payment or pay online through your CIMB bank mobile application. 

 

Online Payment

 

  1. Select PRODUCT MENU > MY PERSONAL LOAN
  2. Select REPAY MY LOAN > PAY VIA OTHER CHANNELS
  3. Select ONLINE PAYMENT
  4. Select the bank and input the repayment amount
  5. Check your registered email for instructions from Dragonpay to complete your online payment.

 

Over-the-Counter Payment 

 

Simply visit any of our 8,000+ partner locations nationwide.

 

  1. Select PRODUCT MENU > MY PERSONAL LOAN
  2. Select REPAY MY LOAN > PAY VIA OTHER CHANNELS
  3. Select OVER-THE-COUNTER PAYMENT
  4. Select any of our over-the-counter partners and input repayment amount.
  5. Check your registered email for instructions from Dragonpay to complete your payment.
  6. For Bayad Center, fill up the required form and present it to the cashier together with the amount you want to pay. Ensure that you keep the receipt until the amount has been deducted from your outstanding loan balance.
What will happen if I make an advanced payment on my loan amortization?

If you paid more than your required monthly repayment, the extra amount will be held for the next payment due date.

Is it possible for me to set up an auto debit for my monthly loan payments?

This is only possible if you have a Savings account with CIMB Bank. If you do, you can simply follow the steps below to set up the auto debit:

 

  1. Login to CIMB Bank PH app
  2. Tap PRODUCT and select MY PERSONAL LOAN
  3. Tap on the LOAN OUTSTANDING figure
  4. Scroll down to REPAYMENT METHOD
  5. Choose AUTO DEBIT REPAYMENT
  6. Select your CIMB account for the auto-debit account
  7. Tap CONFIRM
  8. Your loan repayment method will be updated to auto-debit repayment
What if I fail to make a payment on time?

A late payment fee of 5% of unpaid installment due or PHP300 (whichever higher) will be applied 3 days after the payment was due.

Can I have more than 1 credit limit from GCredit at the same time?

No, each individual can only have 1 GCredit limit at one time. Another thing to be noted is if the individual already has an existing overdue loan with Fuse Lending, he or she will not be able to avail of GCredit.

How do I know how much I have to pay in GCredit?

An SMS will be sent to your registered mobile number notifying you that your statement of account has been sent to your email ID. In the same SMS, you will be able to see how much you have to pay and the due date. Additionally, you will be able to see the due date and amount in your GCash app under the “Manage Credit” section.

Should I submit an income document when I apply for Revi Credit?

That will depend whether you have been pre-selected for a specific amount or not. If pre-selected, you can immediately apply for REVI Credit for the amount that you have already been pre-selected and there will no longer be a need to submit any income document. However, if you wish to apply for a higher limit than your pre-selected limit, you will be required to submit an income document in the application when this feature is available.

Conclusion

Digital banking is one of the most convenient ways to bank and transact these days. Consumers prefer convenience instead of queueing in branches, which is a time-waster. Digital banks like CIMB Bank is one of the game-changers in the banking industry. Without question, CIMB Bank has the interest of the Filipino people looking at financial security and freedom at the core of their operations.

Piggyy

״The secret of happiness, is not found in seeking more, but in developing the capacity to enjoy less״ - Socrates

content table close

Piggyy

״The secret of happiness, is not found in seeking more, but in developing the capacity to enjoy less״ - Socrates

content table close

Piggyy

״The secret of happiness, is not found in seeking more, but in developing the capacity to enjoy less״ - Socrates