PSBank: Quick Loan Inquiry

How to Use Quick Loan Inquiry

For PSBank’s existing customers, they may be able to view the quick loan inquiry by visiting its PSBank portal. From there, they will see the inquiry dashboard, and customers will have to enter their PSBank loan details such as the loan account number, contact information, and email address. With this information, customers will be able to make the inquiry or view their loan account summary. They also can send an email to PSBank or renew their existing insurance. 

Benefits of PSBank’s Quick Loan Inquiry

There are many advantages for customers to have access to quick loans inquiry and they are the following:

Reduced Interaction with Customer Service

With the PSBank’s Quick Loan Inquiry, customers no longer have to wait for the next available representative to accommodate them and their inquiries. That also means that they avoid waiting for several minutes, especially when the bank is experiencing a high peak of calls. However, having to go through customer service representatives also means that customers will have to go through a verification process which can also take time. 

Quick Access to Your Loan Information

The information that a customer needs most of the time is basic information about their loan that they could get. Having a portal for a loan inquiry empowers them to access their own information when needed and not have to wait for any of PSBank’s representatives to provide it to them unless it is not available in the portal. 

The disadvantage of the Quick Loan Inquiry

Loan Account Number is Required

The portal for quick loan inquiry can only be used to pull up loan account information if the customer has their loan account number. Otherwise, they will have to contact customer service or use the portal to send an email to them. 

Conclusion

PSBank’s initiative gives customers a new way to complete their inquiries in the most convenient way possible. With a separate portal dedicated solely for customers to view their loan account details, they can access it at any time of the day for as long as they have all the information required to pull up their account and they have a working internet connection.